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Frequently asked questions
Patients
Prescribers
- 01Our in-house compounding pharmacy means we can offer human and pet compounded medications as well as a wide variety of standard manufactured medications. The fact that the compounding is done onsite means minimum wait times to fill Rx compounds. Compounding allows flexibility for precise dosing, so you don’t have to try to figure out how to split doses. Compounded medications can be made with considerations to allergies as well as form and flavor preferences. The fact that Columbine Drug is a full pharmacy means that you do not have to go somewhere else to get you and your family’s pre-manufactured prescriptions and over the counter medications.
- 02For existing proscriptions, let us know what pharmacy you are currently using and what prescriptions you want transferred, and we will call to get those prescriptions transferred to us. For any new prescriptions, make sure your doctor’s office sends the prescriptions to our pharmacy. Columbine Drug 3515 Mountain Lion Dr Loveland, CO 80537 phone: 970-663-4600 fax: 970-663-7478 web: www.ColumbineRx.com email: info@ColumbineRx.com
- 03A compounding pharmacy is a facility that combines individual ingredients to build custom prescription medications allowing doctors to prescribe exact dosing and create a more custom treatment plan with regards to medication and ingredient allergies, route and even flavor or dye free preferences. For pet owners, this makes it much easier to get medications tailored to specific pet species. For picky pets, many medications can also be manufactured in treat form or flavored with chicken or fish making administering medications much easier! Columbine Drug is a PCCA Certified Compounding Facility which means you can have confidence knowing that the compounded medications are safe and effective as their premanufactured counterparts.
- 04There are many forms of compounds we can create for you. The form that is best for your treatment plan will take into consideration what condition is being treated, what drug is being administered, as well as patient preferences. Not all medications can be administered in all forms, so your doctor will determine what is the best treatment option for your plan. At our facility we can compound: Ophthalmic Drops Nasal sprays Capsules Troches Topical Transdermal Solutions Injectables
- 05Humans Sweets: Raspberry Strawberry Cherry Lemon Banana Tangerine Tutti Fruitti Mint / Spices: Peppermint Spearmint Cinnamon – natural Pets Savory: Chicken Fish Beef (only available as treats) Sweet: Raspberry Strawberry Cherry Lemon Banana Tangerine Tutti Fruitti
- 06Commercially produced Testosterone is required to be stored between 68°F– 77°F . It will crystalize below 68°F. Our in-house compounded Testosterone in MCT Oil should not crystalize in cold temperatures. If this happens testosterone can be warmed back up by gently warming the vial, but this can take a few days. Please contact us via phone or RxLocal app to determine if it is safe to continue using and for more specific instructions on bringing it back to temperature.
- 07Please remember troches need to be kept at room temperature or chilled in a cooler/fridge. Do NOT leave them in your car or bags left in the heat. If you are concerned if they are still safe, please contact us at 970-663-4600.
- 08Oil-based pet compounds no longer require refrigeration. Refrigeration is still ok, but if it makes the suspension thick, and hard to shake, room temperature is preferred.
- 09A generic medication is any medication that is a medicinal equivalent to the name brand drug that is produced by a company other than the name brand company.
- 10Ortho Molecular Products is our professional supplements line with guaranteed quality and efficacy over standard over the counter options. We currently carry the following: HiPhenolic 60 & 120 ct OrthOmega 60 ct Mitocore 60 ct Adren-ALL 60 & 120 ct AdreneVive 60 ct Dhea 5mg 100 ct DHEA 25mg 90 ct EstroDIM 60 ct CoQ-10 300 mg 30 ct CitraNOX 120 ct Time Release Niacin 90 ct Methyl CpG 60 ct OrthoMune 120 ct Viracid 12 ct box & 60 ct bottle B Complex 90 ct K-Force 60 ct Vitamin D3 50,000 15 ct box Reacted Zinc 60 ct Ortho Biotic 30 ct Ortho Biotic 60 ct Ortho Biotic Women’s 30 ct Natural D-HIST 120 ct Not seeing the Ortho Molecular Products supplement you are looking for? Please contact us and we can get pricing and availability for you.
- 11Please allow 3-5 business days for refills on compounds. You can contact Columbine Drug through our Rx Local App You need to message us asking about compound refills. Refills need 3-5 business days, so please don’t wait until the Rx shows up as an option to request a refill, or we may not be able to fill it by the time you need it. Or via phone 970-663-4600 Refill requests cannot be requested via email as it is not HIPPA compliant.
- 12If we have filled the prescription in the past, we can request your refill for you. If this will be a new prescription to our pharmacy, you need to contact the prescriber's office and request a new prescription to be sent to us. The doctor’s office will determine if that can be done over the phone or if you need another appointment with your doctor before they will send in another prescription.
- 13Compounded medications are all filled through Columbine Drug and can be picked up in-store at: Columbine Drug 3515 Mountain Lion Dr Loveland, CO 80537 Mon - Fri: 9AM - 6PM Sat & Sun: CLOSED Medications can also be picked up at our sister stores Berthoud Drug & Lyon’s Corner Drug with no additional fees. Berthoud Drug & Boutique 1241 Lake Ave Berthoud, CO 80513 Mon - Fri: 9AM - 6PM Sat: 9AM - 2PM Sun: CLOSED Lyon’s Corner Drug 840 Lincoln Ave Steamboat Springs, CO 80487 Mon - Fri: 9AM - 6PM Sat: 9AM - 2PM Sun: CLOSED
- 14Medications can only be shipped to Colorado and Wyoming. You can call or ask about specific shipping charges for your destination. Shipping charges apply to entire shipment not per prescription, so it is beneficial to have your medications ship together if possible.
- 15Compounded medications are prepared on location and ship directly from us through our on-site Contract Postal Unit located in Loveland, Colorado.
- 16We can provide you with the tracking number. You can call us at 970-663-4600 or message us through our RxLocal app to request tracking information.
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